Interpret Internet Security Diagnostics

When deployed on a user device, the Cisco Secure Client with the Umbrella (Roaming Security) module can generate detailed diagnostic reports about the device's DNS and web traffic. The Cisco Secure Client's Diagnostic Tool (DART) module provides the diagnostic information about the device. As an administrator on the device, generate a diagnostic report from the Cisco Secure Client GUI or the Cisco Secure Client's DART command-line interface (CLI).

For information about the administration of the Cisco Secure Client, see Cisco Secure Client (including AnyConnect) Administrator Guide, Release 5.

Table of Contents

• Prerequisites
• Procedure
  • Generate the Diagnostic Report from the Cisco Secure Client
  • Generate the Diagnostic Report on the Command Line

Prerequisites

• Administrative privileges on the user device.

Procedure

Generate the Cisco Secure Client diagnostic report on the user device.

Generate the Diagnostic Report from the Cisco Secure Client

1. From the Cisco Secure Client menu, select Diagnostics and Reporting Tool, and then select Run.
2. Send the generated .zip file to Cisco Support. For more information, see Contact Cisco Secure Access Support.

Generate the Diagnostic Report on the Command Line

1. Find the Cisco Secure Client Umbrella module diagnostic tool on your system and run the Cisco Secure Client's DART executable.

2. Send the generated .zip file to Cisco Support. For more information, see Contact Cisco Secure Access Support.

Domain Management < Interpret Internet Security Diagnostics IPv4 and IPv6 DNS Protection Status