View Endpoint Performance Map

The Endpoint Performance map is a visual representation of all endpoints that are registered to your Cisco ThousandEyes account, providing real-time insight into their geographic distribution and health status. An endpoint's status is determined based on VPN network performance and endpoint metrics including memory, CPU, and Wi-Fi signal.

Being able to continuously monitor the health status of endpoints can serve as a starting point to investigate issues. For example, if a specific endpoint is continuously unhealthy, you may want to examine the endpoint's hardware for issues. Or if all endpoints in a region are unhealthy, a service outage might be the cause.


From Secure Access, navigate to > Experience Insights.

  • Note: By default, the map displays unhealthy endpoints for awareness. If any endpoint in a location is unhealthy, its location marker is red.

How to use the map

  • To filter endpoints by health status, click the corresponding button (All, Healthy, At risk, Unhealthy) on the top-right corner of the map.
  • Hover over a location marker to view the number of healthy, at risk, and unhealthy endpoints for that location.
  • To zoom in and out, use the plus and minus buttons. To reset the map view, click the Home button.
  • Click a number on the map to see the concentration of endpoints for an area (example below). Continue to zoom in on the map until you reach the exact endpoint location.

Configure Experience Insights < View Endpoint Health Map > View Summary of Endpoints