View Summary of Endpoints

View a real-time summary of the health of your endpoints for faster troubleshooting and to take action to deliver a better, more secure experience for your end users.

  1. Navigate to: Experience Insights > Insights Management> Management.
  2. Scroll down to the list of endpoints.
  • In the list, use the search options to narrow down your results. Search using multiple criteria is not supported (for example, you cannot search by location AND health status).

Endpoint Health Values

An endpoint's health is measured based on the end user's hardware and network connection.

Endpoint thresholds

MetricGreenYellowRed
CPU<8080 < value < 95>95
Memory<8080 < value < 95>95
Wi-Fi signal>4040 > value > 20<20

Network thresholds

MetricGreenYellowRed
Jitter<3030 < value < 40>40
Packet loss<1010 < value < 20>20
Average latency<100100 < value < 150>150


View Endpoint Performance Map < View Summary of Endpoints > Wi-Fi Descriptions