Enable Cloud Malware Protection for Webex Teams

Table of Contents


  • Full Admin user role. For more information, see Manage Accounts.
  • Chrome or Firefox (recommended) with pop-up blockers and ad blockers disabled (only for the duration of authorization)
  • Full Administrator Privileges in Webex Teams and the Compliance Officer role
  • The EventsAPI in your Webex Teams instance must be enabled. Contact your Webex Teams support team to ensure that the EventsAPI is turned on.

Authorize a Tenant

  1. Navigate to Admin > Authentication.
  1. Under Platforms, click Webex Teams.
  1. In the Cloud Malware subsection, click Authorize New Tenant to add a Webex Teams tenant to your Secure Access environment.
  1. In the Webex Teams Authorization dialog, check the checkbox to verify you meet the prerequisite, then click Next.
  1. Enter the name of your tenant, then click Next.
  1. Click Next to complete the integration.
  1. Enter your credentials and click Sign in.
  1. You are redirected to Secure Access and a message appears showing the integration was successful. It may be up to 24 hours for the integration to be confirmed and appear as Authorized. Click Done.

Revoke Authorization

  1. Under Action, click Revoke. You can revoke any authorized tenant.
  1. Confirm to proceed. The selected account is not authorized.

Enable Cloud Malware Protection for Microsoft 365 Tenants < Enable Cloud Malware Protection for Webex Teams Tenants > Manage Cloud Malware Protection for Google Drive