Enable Cloud Malware Protection for Webex Teams

Table of Contents

Prerequisites

  • Full Admin user role. For more information, see Manage Accounts.
  • Chrome or Firefox (recommended) with pop-up blockers and ad blockers disabled (only for the duration of authorization)
  • Full Administrator Privileges in Webex Teams and the Compliance Officer role
  • The EventsAPI in your Webex Teams instance must be enabled. Contact your Webex Teams support team to ensure that the EventsAPI is turned on.

Authorize a Tenant

  1. Navigate to Admin > Authentication.
  1. Under Platforms, click Webex Teams.
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  1. In the Cloud Malware subsection, click Authorize New Tenant to add a Webex Teams tenant to your Secure Access environment.
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  1. In the Webex Teams Authorization dialog, check the checkbox to verify you meet the prerequisite, then click Next.
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  1. Enter the name of your tenant, then click Next.
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  1. Click Next to complete the integration.
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  1. Enter your credentials and click Sign in.
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  1. You are redirected to Secure Access and a message appears showing the integration was successful. It may be up to 24 hours for the integration to be confirmed and appear as Authorized. Click Done.
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Revoke Authorization

  1. Under Action, click Revoke. You can revoke any authorized tenant.
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  1. Confirm to proceed. The selected account is not authorized.
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Enable Cloud Malware Protection for Slack Tenants < Enable Cloud Malware Protection for Webex Teams Tenants > Manage Logging