Cloud Malware Report

The Cloud Malware Report provides an overview of malicious files within your environment and details the potential risk and exposure these files present. For setup instructions, see Enable Cloud Malware Protection.

Table of Contents

• Prerequisites
• View the Cloud Malware Report
• Use the Cloud Malware Report
  • Quarantine a Malicious File
  • Delete a Malicious File
  • Dismiss an Item from the Report
  • Export a Cloud Malware Report

Prerequisites

• A minimum user role of Read-only. For more information, see Manage Accounts.

View the Cloud Malware Report

1. Navigate to Monitor > Reports > Cloud Malware.

2. View the report's overview of information about the malicious files in your organization.

• Total files scanned—The total number of files in the organization scanned for potential malware. This will also show a status as to whether the scan is complete or in progress.
• Platforms—The platforms where malicious files were found.
• Malware found—The total number of files found deemed malicious.
• Users with malware—The number of users in your environment whose files contain malware.

3. Filter by platform.
   The platforms available for Cloud Malware are Webex Teams, Microsoft 365, and Box. You can filter your malicious files' results by selecting any or all of the platforms listed.

4. Filter by exposure.
   You can filter your malicious files by the type of exposure they pose to the environment. By default, none are selected, so all exposure types are presented.

5. Filter by status.
   Each file displays a status depending on whether it is newly discovered, a quarantine is in progress or failed, or that the file was successfully quarantined or deleted.

6. Optionally, you can choose to view suspect Potential Unwanted Applications.

7. Sort columns by detection or status.

Click the settings menu icon to select which columns to display and organize them as you choose.

Use the Cloud Malware Report

Quarantine a Malicious File

On the Box, and Office 365 platforms, when a malicious file presents a potential risk and needs remediation, you can quarantine the file to a folder in the platform's integration user's account. Only the integration user for the platform will have access to the files within that folder.

1. Click the Action Menu to the right of the file that needs to be quarantined, then select Quarantine.

2. A modal appears to verify if this is the file to be quarantined. Click Quarantine. The status will update in the report to Quarantine in Progress while the quarantine is processing. This process can take up to five minutes.

Delete a Malicious File

For the Webex Teams platform, when a malicious file presents a potential risk and needs remediation, you can delete the file.

1. Click the Action Menu for the file that needs to be quarantined and choose Delete.

2. A modal appears to verify if this is the file to be deleted. Click Delete. The report status is updated to Deleted.

Dismiss an Item from the Report

When a reported file is found to not present a risk, you can dismiss the file from the report.

1. Click the Action Menu for the file that needs to be removed from the report and choose Dismiss.

2. A modal appears to verify if this is the file to be dismissed. Click OK. The file is removed from the report.

Export a Cloud Malware Report

You can export your Cloud Malware report to a CSV file for your records.

1. Click Download.

2. Give your report a title and click Export.
   Note: Data is limited to 1,000,000 rows when exporting to CSV.

3. When you click Export, you are taken to the Exported Reports page. Click the download icon in the download column to download the CSV file.

More Information

To find the Cloud Malware Report, navigate to Monitor > Reports > Cloud Malware. For setup instructions, see Enable Cloud Malware Protection.

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Category Details < Cloud Malware Report > Data Loss Prevention Report