Enable Cloud Malware Protection for Box Tenants

Table of Contents


  • Full Admin user role. For more information, see Manage Accounts.
  • You must have the Box Admin role (not Co-Admin)
  • Chrome or Firefox (recommended) with pop-up blockers and ad blockers disabled (only for the duration of authorization)
  • You must enable Published applications in the Box Admin Console
  • You must enable Unpublished applications or a key (provided by Secure Access) may be used as an exception

Verify Box Application Settings

  1. Log into the Box Admin Console.
  2. Navigate to Settings (the Gear icon) > Enterprise Settings > Apps.
  3. If Unpublished Applications is disabled, add the key provided by Secure Access Cloud Malware in the exclusion text box.
  4. In the Third Party Applications section, check:
  • Secure Connection
  • App Token Applications
  1. Click Save.

Authorize a Tenant

  1. Navigate to Admin > Authentication.
  1. Under Platforms, click to expand Box.
  1. Click Authorize New Tenant to add a Box tenant to your Secure Access environment.
  2. In the Box Authorization dialog box, check the checkbox to verify you meet the prerequisites, then click Next.
  1. Enter the tenant name, then click Next.
  1. Click Next to be redirected to the Box's login page.
  2. Log in to Box with admin credentials to grant access.

You are redirected to Secure Access and a message appears showing the integration was successful. It may be up to 24 hours for the integration to be confirmed and appear as Authorized.

  1. Click Done to complete.

Revoke Authorization

  1. Under Action, click Revoke. You can revoke any authorized tenant.
  1. Confirm to proceed. The selected account is not authorized.

Enable Cloud Malware Protection for Dropbox Tenants < Enable Cloud Malware Protection for Box Tenants > Enable Cloud Malware Protection for Microsoft 365 Tenants