Create Custom Block and Warn Pages

Instead of showing end users the default block or warn message with the Secure Access logo, you can display your own logo, custom Block and Warn messages, and an option to contact an administrator. You can also display different pages depending on the reason for the block.

You can create a custom Block page and a custom Warn page as a set, and then choose them in a Web profile.

Table of Contents


  • Full Admin user role. For more information, see Manage Accounts.
  • Gather your logo, help desk email address, and any other information you want to provide.
  • If you use a custom logo:
    PNG and JPEG are supported. Images larger than 125x70 pixels will be cropped and resized.

Create Custom Block and Warn Pages

  1. Navigate to Secure > Settings > Notification Pages.
  2. Click +Add, or expand the setting you want to edit.
    The settings on the page are optional.
  1. If this is a new configuration, name this set of notification pages.

  2. Provide a logo.
    Secure Access notification pages support PNG and JPEG. Images larger than 125x70 pixels will be cropped and resized.

  3. If you want to allow end users to contact an administrator from a block message, provide the email address that user messages will be forwarded to. For more information, see Allow Users to Contact an Administrator.

  4. Expand Block Page Appearance.
    a. If you want to display a unique message based on the reason for the block, click Differently and click a Block reason.
    b. Click Show a block page with a custom message.
    c. Specify your custom message.
    You can adjust the size of text, as well as bold, italicize, underline, or strikethrough it. You can also add hyperlinks, numbered lists, and bulleted lists.

    You can also use the following variables within your message.

    • [domain]—Substitutes the domain name that the end-user tried to browse to.
    • [client_ip]—Substitutes the external IP address of the client that is hitting the block page.
  1. Expand Warn Page Appearance.
    a. Click Show a warn page with a custom message.
    b. Specify your custom message, using the same guidelines as for a custom block message.

  2. Preview your notification pages:
    a. Scroll to the top of your configuration.
    b. Click the Preview Block Page or Preview Warn Page links.

  3. Click Save.

Link a Custom Notification Page Appearance to a Web Profile

  1. Navigate to Secure > Profiles > Web Profiles and expand the profile you'd like to link.
  2. Under End-User Notifications click Edit for Notification Pages.
  1. Choose Custom Notification Pages, and then choose the notification page appearance to get the set of block and warn pages.
  2. Click Save.

Next Steps

Complete the remaining requirements described in Manage Notification Pages.

Preview Notification Pages < Create Custom Block and Warn Pages > Allow Users to Contact an Administrator