Set Up Experience Insights

This topic explains the tasks you must perform to set up Experience Insights.

Prerequisites

• A ThousandEyes account with organization admin role.
• Have set up RAVPN. For instructions, see Manage Virtual Private Networks.
• Have an OAuth bearer token that you copied from ThousandEyes. For instructions on generating and copying the token, see Generate OAuth Bearer Token.
• Recommended: Install the ThousandEyes endpoint agent on all endpoints in your organization.

System Requirements

To be able to install and run the endpoint agent, you must meet ThousandEyes system requirements.

Procedure

1. Navigate to Experience Insights > Insights Management> Management.
2. On the Experience Insights landing page, click Connect ThousandEyes.

3. Read the onscreen instructions.
4. Click Next.

5. Paste the OAuth bearer token you copied from the ThousandEyes application.
6. Click Authorize.

• Result: A scheduled network test is created for all endpoints to Secure Access.
  • The number and type of endpoint tests you can create in Experience Insights is based on your license. For information, see About Endpoint Agent Tests.

7. A confirmation message displays.
8. Click Next.

11. Choose your organization's unified collaboration application.
12. Click Next.

13. Copy the ThousandEyes agent registration script section for your OS.
14. Click Done.

15. Run the script on a command line to install the ThousandEyes agent on every endpoint in your organization.

Result: The endpoints are available in Experience Insights and will begin reporting data. To see the list of endpoints, navigate to: Experience Insights > Management.

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About Experience Insights < Set Up Experience Insights > Generate OAuth Bearer Token